You can purchase from our store without creating an account. However, we recommend that you create an account to make your future transactions easier. You can also opt to receive updates about sales and exclusive promos from us via the email address connected to your account.
Kindly click on this link and enter your username / email address. A password reset link will be sent to the email address you used to register on the store.
We accept payments made with credit / debit cards (MasterCard, Visa, American Express, etc.). Payments made through the store are processed through Stripe for your security.
You can apply your coupons before checking out in the Cart page. Just scroll down, type in your coupon code into the field in the lower left side of the Cart page, and click on the Apply Coupon button. The code you use and the amount deducted from your purchase should appear in your Cart Totals.
Yes, we provide ONE (1) YEAR warranty for all our products against any manufacturing defects from the date of purchase. However, the warranty does not extend to consumables (i.e. electrodes, calibration solution, battery, index oil), accessories, cable, compact disk and/or any written document bundled with the item. Kindly refer to our Warranty Policy for more details.
Yes, we accept returns for refund or replacement as long as you return the item within THIRTY(30) DAYS from the purchase date and it complies to all the conditions indicated in our Return Policy.
We process and ship orders within 2-3 business days upon receipt of your payment. If we are expecting a high volume of orders, shipments may be delayed by a few days. You will be notified via email once the item has been sent. It will also include the tracking number for your package.